Frequently Asked Questions
If you have questions about our ordering policies or how to order our products online, please consult our list of Frequently Asked Questions below, or contact our Customer Service department using one of the methods outlined below.
Phone: Customer service representatives are available Monday through Friday 8:30am to 5:30pm EST to take your order and answer questions. In the U.S., call us at 800.688.0030.
Email: Send your queries to us at vtcustomerservice@viatran.com. All questions will be addressed within 24 hours of receipt. Please note that for your security, we actively discourage sending credit card information to us via e-mail. Shop online instead through our V-Commerce secure server.